Create a commercial workflow
Example recipe:
- seek contact;
- Create or update the contact;
- create an opportunity or journal activity;
- check availability;
- create the appointment.
In Actions IA > workflows, give a specific trigger and then add these capabilities in the left to right order. Optionally mark only a truly secondary step.
Leave the automatic readings if risk permits and require confirmation of important entries. The verified editor does not have a conditional branch or end-to-end test: test actions separately with a fictitious contact before publication.