Connect Google Analytics
What is this connection for?
Section titled “What is this connection for?”Google Analytics allows ELChat to answer questions about traffic, pages, sources, conversions and audience of a GA4 property. All capacities implemented are read-only.
What you need
Section titled “What you need”- a Google account with access to the GA4 property;
- the digital ID of the property**, for example
123456789.
ELChat uses OAuth 2.0 with the scopeanalytics.readonly. You don’t copy any chips. The scope allows you to view the Analytics data available in the account, without changing them.
Find the property ID GA4
Section titled “Find the property ID GA4”- Open Google Analytics.
- Click Administration.
- Select the property.
- Open Settings of property.
- Copy theID of property digital.
Do not copy the measurement identifier starting withG-. Google explains the difference in its documentation on property ID.
Connect Google Analytics to ELChat
Section titled “Connect Google Analytics to ELChat”- Open Dashboard > your site > IA Actions > Connectors.
- Click Connect on the Google Analytics map.
- In the Google window, choose the authorized account and accept read access.
- Upon your return, the Settings form opens.
- Enter the GA4 property digital ID and save.
Check connection
Section titled “Check connection”Ask for an overview of last 28 days’ traffic and compare sessions and users with GA4 over the same period. By default, ELChat stops the day before for historical reports.
Capacity available
Section titled “Capacity available”| Actual capacity | Data consulted |
|---|---|
| Overview of traffic, with optional comparison | Sessions, active users, views, bounce, average duration |
| Main pages | Path, title, views, users; 10 default results, 50 maximum |
| Sources of traffic | Channel group, sessions and users |
| Conversions | Conversion events, volume and rates |
| Real-time users | Active users and main screens |
| Demography of the hearing | Top 10 countries and aircraft categories |
ELChat does not alter property, events, conversions, hearings or tags.
Reconnect or Disconnect
Section titled “Reconnect or Disconnect”Reconnect via Google if the session expires. To change property without changing your account, open Settings and replace the ID. For full revocation, disable in ELChat and also remove access to Google account.
Common problems
Section titled “Common problems”- Property not found: use the GA4 digital ID and check the Google account rights.
- No data: control the period, the property spindle and the installation of the GA4 collection.
- Scart with interface: align period, filters and time zone; GA4 may also apply confidentiality thresholds.
- ** Empty conversions:** check that events are marked as key events/conversions in GA4.
Security and limitations
Section titled “Security and limitations”The connection is read-only, but can reveal commercial data. Use an account that only accesses the necessary properties. The limits, confidentiality thresholds and processing times GA4 apply.
Example: attach the property of the site
ForMaison Atlas — Boutique, choose the Google account allowed on the property and enter the digital ID123456789in Settings. Do not enter measurement identifierG-ABC123: it is used for collection, not to select the reporting property.
Then ask for the traffic of the last 28 days and compare sessions and users in GA4 over the same period. The two controls that demonstrate that the results belong to the right site are L-ID and the period.