Put ELChat into production
##1. Validate knowledge
Check content preparation status, titles, excluded pages and several representative questions. Correct the sources rather than multiply the compensatory instructions.
##2. Validate the experience
Test the widget on the public domain, on mobile and computer. Submit each form and trigger each active CTA. Check the site to which the conversation is linked.
##3. Validate connections
For each connector, check the account and perimeter, a reading, then a controlled write if necessary. Confirm that the reconnection procedure is known.
##4. Validate automation
Control the dependencies of each workflow, sequence of steps and permissions. Publish only the agents tested and confirm the default agent.
##5. Preparing for exploitation
Define who monitors conversations, channels, errors and recommendations. Keep a reverse scenario for widget and automation.
Use the Checklist for productionas a final recipe sheet.