FAQ — Knowledge
Why fill in a title?
Section titled “Why fill in a title?”The title helps identify the resource in the dashboard and understand its content. Prefer a precise and stable title.
What types of sources can I add?
Section titled “What types of sources can I add?”The verified copy displays site exploration, XML sitemap, supported documents, manual text, compatible images, import of pages and catalogue produced. The screen concerned specifies the formats and sizes accepted.
What happens if I replace a resource?
Section titled “What happens if I replace a resource?”ELChat revives the processing of the resource in order to use the new title and content.
What happens if I delete a resource?
Section titled “What happens if I delete a resource?”The resource and associated data are deleted. This operation is final: check the site and file before confirming.
Is a Sitemap modified on my site?
Section titled “Is a Sitemap modified on my site?”No. Its import is used to discover or feed content in ELChat; it does not publish a Sitemap on your domain.
Why does an answer remain old?
Section titled “Why does an answer remain old?”Control the status of the treatment, the presence of another contradictory source and the selected site. See Unreliable answer.