Create its first capacity

A capacity transforms one or more technical actions into an understandable result by an agent.

Steps

1. Connect and activate the required service.
2. Open Actions IA > Capabilities.
3. Click on + New capacity.
4. Name the result, for example “Search for CRM contact”.
5. Select at least one action from Ungrouped Tools.
6. Record.
7. Reopen the capacity and check the number of tools selected.

The name accepts a maximum of 255 characters. A capacity cannot be recorded without action.

Good first exercise

Start with an impact-free reading. Keep actions that write in an external service for a second test with an explicit authorization policy.

See Associate actions.