Unreliable or incorrect response
Check source
Section titled “Check source”- Reword the question with a specific fact.
- Find the resource that must contain the response.
- Control its title, content and processing status.
- Look for other pages or documents that contradict this fact.
- Make sure you work on the right site.
Correct
Section titled “Correct”- update the reference source;
- replace or re-index the resource;
- exclude obsolete pages;
- use a title that specifies the subject and scope;
- separate two different policies in separate resources.
Try with the same question and several variants. If the response requires real-time data, check that it depends on a connector and an available action rather than a static document.