Production checklist

Data and answers

• The right site is selected.
• Useful resources are indexed without error.
• The titles clearly describe each resource.
• Obsolete pages are excluded or deleted.
• Sensitive responses were tested with several formulations.

Web experience

• The widget is detected on the production URL.
• The display is readable on computer and mobile.
• Active forms and CTAs were submitted once.
• The conversation resumes as planned.

Connectors and Automations

• Each connector uses the right account and perimeter.
• A control reading works.
• Writing actions have the appropriate level of authorization.
• Active workflows have a clear trigger and ordered steps.
• Published agents only have the necessary workflows.
• The default agent is the one expected.

Exploitation

• Someone can consult conversations and recommendations.
• The procedure for reconnecting services is known.
• The owners of the external accounts are identified internally.
• A reverse scenario is provided for setting the widget.

Finish with the tutorial ELChat in production.

Example proof of validation

Do not just check “Active Connector”. For an appointment route, keep a short proof:

Item	Test expected
Knowledge	The service question returns the validated content.
Widget	The button and the home message are correct on computer and mobile.
Calendar	Availability is available on the right time zone.
Permission	The creation awaits confirmation and cancellation is blocked.
Workflow	The steps are executed from reading to writing.
Agent	A commercial demand is routed to the right agent.

This evidence links each box to an observable result. It helps him to know what to do when a configuration changes.