Create an ELChat account
Objective: Create the account to manage your sites and your ELChat configuration. ** Estimated time:** 3 minutes. Prerequisite: an accessible professional e-mail address.
Why this account is important
Section titled “Why this account is important”The account includes sites or projects managed by your company. The registered user becomes the account administrator in the current course.
Create Account
Section titled “Create Account”- Open the ELChat registration page.
- Inform your first name and your name.
- Enter the account name. Use the name of your company or organization.
- Inform your e-mail address.
- Enter your phone number.
- Create a password and confirm it.
- Validate the account creation.
ELChat then directs you to check the email address.
Choose a good account name
Section titled “Choose a good account name”Use a durable and recognizable name:
- Good example:
Atelier HorizonTo be avoided:Test,Compte 1or the name of a single temporary campaign
You can then create several sites or projects under this account.
Check creation
Section titled “Check creation”Creation is successful when:
- ELChat confirms that the account was created;
- the e-mail check screen appears;
- a six-digit code is sent to the address provided.
Go to the next step: Check your account.
Common problems
Section titled “Common problems”An account already uses this address
Section titled “An account already uses this address”Back to the connection. If you no longer know the password, use Forgot password?.
Both passwords differ
Section titled “Both passwords differ”Enter the password and confirmation again, without inadvertently added space.
The form cannot be validated
Section titled “The form cannot be validated”Check that all requested fields are filled in and that the email address has a valid format.