Measuring funnel business

The Funnel business view presents each step, its volume and conversion rate from the previous step.

The calculation is sequential: a correlation is counted only if it has passed the steps in order. ELChat does not artificially approximate independent totals.

Read the funnel

1. Find the stage where the loss is greatest;
2. compare the rate with the previous period;
3. Examine knowledge, CTA, connectors or related permissions;
4. Change one element at a time;
5. observe a comparable period.

If no related path exists, the funnel remains empty. Check first that business events are well produced by the real journey.