Understand permissions

The page Actions IA > Permissions lists the actions of the active connectors. Each line indicates the description of the action, the type of user concerned and its mode of execution.

The actions that modify a data bear the badge writing.

The three modes

Mode	Behaviour
Automatic	ELChat executes the action when the application is allowed
Confirmation required	The action awaits the agreement of the configured person
Blocked	ELChat refuses execution

Set action

1. Open Actions IA > Permissions.
2. Find the connector and then the action.
3. Choose Automatic, Confirmation Required or Blocked.
4. If confirmation is required, choose who confirms it.

The change is recorded at the selection. If it fails, the interface restores the previous value and displays an error.

Principle of lesser privilege

Leave readings unsensitive automatically. Ask for confirmation for important scripts and block what the course must never trigger.

Example action setting

For a CRM connector:

• Rechercher un contact→ Automatic if the account and visible data are correctly limited;
• Créer un contact→ Confirmation required if creation is to be validated by an advisor;
• Supprimer un contact→ Blocked if ELChat course does not provide for it.

The mode is attached to the action, not the entire connector. This granularity keeps reading useful while protecting or closing operations that modify the CRM.