Understanding the Integration Hub

**Integrations Hub brings together connected accounts and their conversations. Each channel has its map, condition, switch Auto-reply, inbox and disconnect button.

Confirmed channels

• Facebook;
• Instagram;
• WhatsApp Business;
• Telegram;
• professional email by Gmail, Outlook or IMAP;
• YouTube.

New messages can update the view automatically. The precise capabilities depend on the channel, the authorizations granted and the settings of your environment.

Slack

Slack can be used as a connected tool for certain actions. It does not appear as a channel of conversation in the current space; This page does not present it as an available channel.