Visitor Intelligence connects visible site events to widget interactions. Completed journeys are available in the dashboard with a replay adapted to the visitor’s device.
The system observes the visible area of the host site without capturing a full page or the widget’s internal scroll.
Replay restores the desktop, mobile or tablet context recorded during the visit.
Navigation, clicks, scrolls, inactivity, widget, CTAs and conversions are placed in journey order.
Events help teams understand where attention drops, help is missing or conversion stalls.


Let’s identify a concrete process, the required data and the right level of autonomy. You can then measure the result before expanding ELChat to other teams.
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