Built for businesses

Already trusted by businesses

To automate, centralize and optimize customer relationships

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The ELChat pillars

From business knowledge to measurable execution

Knowledge Intelligence & RAG

Index your sites, documents, FAQs and catalogues in a knowledge base that AI can use. ELChat finds the right context, cites sources and identifies information to improve.

Icône de base de connaissances RAG
Illustration de la base de connaissances ELChat

Workflows & business connectors

Connect CRM, e-commerce, calendars, storage, marketing and team tools. Workflows can search for information, prepare an action or execute it according to defined permissions and approvals.

Illustration des workflows et connecteurs métier ELChat

Business & Executive Intelligence

Turn customer, commercial and operational events into readable indicators. ELChat helps diagnose situations, prioritize the next action and track impact.

Icône d’analyse des événements métier
Illustration de l’intelligence business et executive
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Illustration du fonctionnement d’ELChat
Assistant IA ELChat
How it works

Know, act and improve continuously

  • 01
    Know and understand

    Centralize the content and signals that matter to your business. The RAG engine finds relevant context to answer, analyse and inform decisions.

  • 02
    Decide and act

    Trigger workflows or give an objective to a specialized agent. Sensitive actions remain subject to access rules and required confirmations.

  • 03
    Measure and learn

    Track conversations, intentions, conversions, workflows and business actions. These events reveal friction points and knowledge to strengthen.

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Proactive Engagement

Restart the conversation when it matters

When a strong intent, unfinished request or opportunity is detected, ELChat can suggest a contextual conversation restart. Agents, workflows, quotas and approvals remain in control.

A contextual message

ELChat uses memory, summaries, events, RAG and the real history. It does not fill in missing information.

A no-spam restart

Cooldowns, schedules, quotas, permissions and stopping after a reply or conversion prevent unwanted follow-ups.

A measurable outcome

Replies, leads, appointments, opportunities and sales are linked to the sequence when source data allows it.

Visitor Intelligence

Understand the journey before, during and after ELChat

Observe what is actually visible on the tenant site: pages viewed, scrolls, clicks, widget interactions and conversion signals. Completed journeys can be reviewed in the dashboard with a replay adapted to the visitor’s device.

Observe before the conversation

The journey starts when visitors arrive: pages viewed, source, device and first actions establish context.

The visitor viewport

Captures cover only the visible site area on desktop, mobile or tablet, without capturing the entire page.

Connect interactions

Clicks, scrolls, inactivity, widget and CTAs are placed in journey order to surface useful signals.

A completed journey

The dashboard does not show an incomplete journey in real time. A notification arrives when the session is complete and ready for analysis.

Replay and events

Administrators can play, pause, target an event, manage inactivity and download the replay as WebM video.

Why ELChat

A platform built to connect intelligence, control and execution

A reliable knowledge foundation

Sites, documents, FAQs and products create business-specific context with hybrid search, sources and quality tracking.

Connected business tools

Connect customer channels, CRM, stores, calendars, document spaces and marketing platforms without multiplying isolated systems.

Controlled autonomy

Define what AI can read, suggest or execute. Permissions, confirmations and audit logs govern every sensitive action.

Progressive adoption

Start with Core, then add omnichannel, business automation or specialized agents according to your priorities.

Beyond the chatbot

ELChat does more than chat: the platform analyses events, coordinates workflows and acts in connected tools.

Pricing

One shared foundation, then the capabilities your organization needs

Core starts at €29 per month. Add Community, Business Automation or Agentics for your use cases; Agency is available on request.

Core

The essential foundation for structuring and using your business knowledge.

Starting at: 29 /month
  • Knowledge Intelligence & RAG
  • Index your sources
  • Find the right context
  • Cite useful content
  • Spot knowledge gaps
  • The essential foundation for structuring and using your business knowledge.
  • Start with Core
  • Extensions
  • One shared foundation, then the capabilities your organization needs
Discuss your needs

Extensions

Add only the omnichannel and business capabilities your teams need.

Starting at: 19 /month
  • Community Basic +19 € / /month
  • Community Pro +49 € / /month
  • Community & omnichannel
  • Business Automation Basic +39 € / /month
  • Business Automation Pro +99 € / /month
  • Workflows & business connectors
Discuss your needs

Agentics

Deploy specialized AI agents for precise commercial and operational objectives.

Starting at: 59 /month
  • Agentics Basic +59 € / /month
  • Agentics Pro +149 € / /month
  • Specialized AI agents
  • Assign skills
  • AI Sales Hunter
  • Evaluate Agentics or Agency
Discuss your needs
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Frequently asked questions

Essential answers before deploying ELChat

ELChat is an operational AI platform. It includes a conversational assistant, as well as a RAG knowledge base, events, business connectors, workflows, analytics and specialized agents.

Content from your sites, documents, FAQs and products is indexed into searchable fragments. For each request, ELChat selects relevant context to answer or analyse using your own information and available sources.

Core is the required foundation at €29 per month. Community, Business Automation and Agentics are available in Basic or Pro tiers. Agency is available on request.

ELChat integrates with the web widget, Facebook, Instagram, YouTube, Telegram, Slack and email. Availability depends on the selected module and account configuration.

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Your first use case

Ready to connect your knowledge, tools and decisions?

Let’s identify a concrete process, the required data and the right level of autonomy. You can then measure the result before expanding ELChat to other teams.

Discover our approach Request a demo