To automate, centralize and optimize customer relationships




Centralize the content and signals that matter to your business. The RAG engine finds relevant context to answer, analyse and inform decisions.
Trigger workflows or give an objective to a specialized agent. Sensitive actions remain subject to access rules and required confirmations.
Track conversations, intentions, conversions, workflows and business actions. These events reveal friction points and knowledge to strengthen.
When a strong intent, unfinished request or opportunity is detected, ELChat can suggest a contextual conversation restart. Agents, workflows, quotas and approvals remain in control.
ELChat uses memory, summaries, events, RAG and the real history. It does not fill in missing information.
Cooldowns, schedules, quotas, permissions and stopping after a reply or conversion prevent unwanted follow-ups.
Replies, leads, appointments, opportunities and sales are linked to the sequence when source data allows it.
Observe what is actually visible on the tenant site: pages viewed, scrolls, clicks, widget interactions and conversion signals. Completed journeys can be reviewed in the dashboard with a replay adapted to the visitor’s device.
The journey starts when visitors arrive: pages viewed, source, device and first actions establish context.
Captures cover only the visible site area on desktop, mobile or tablet, without capturing the entire page.
Clicks, scrolls, inactivity, widget and CTAs are placed in journey order to surface useful signals.
The dashboard does not show an incomplete journey in real time. A notification arrives when the session is complete and ready for analysis.
Administrators can play, pause, target an event, manage inactivity and download the replay as WebM video.

Sites, documents, FAQs and products create business-specific context with hybrid search, sources and quality tracking.

Connect customer channels, CRM, stores, calendars, document spaces and marketing platforms without multiplying isolated systems.

Define what AI can read, suggest or execute. Permissions, confirmations and audit logs govern every sensitive action.

Start with Core, then add omnichannel, business automation or specialized agents according to your priorities.

ELChat does more than chat: the platform analyses events, coordinates workflows and acts in connected tools.
Core starts at €29 per month. Add Community, Business Automation or Agentics for your use cases; Agency is available on request.
The essential foundation for structuring and using your business knowledge.
Add only the omnichannel and business capabilities your teams need.
Deploy specialized AI agents for precise commercial and operational objectives.


ELChat is an operational AI platform. It includes a conversational assistant, as well as a RAG knowledge base, events, business connectors, workflows, analytics and specialized agents.
Content from your sites, documents, FAQs and products is indexed into searchable fragments. For each request, ELChat selects relevant context to answer or analyse using your own information and available sources.
Core is the required foundation at €29 per month. Community, Business Automation and Agentics are available in Basic or Pro tiers. Agency is available on request.
ELChat integrates with the web widget, Facebook, Instagram, YouTube, Telegram, Slack and email. Availability depends on the selected module and account configuration.


Let’s identify a concrete process, the required data and the right level of autonomy. You can then measure the result before expanding ELChat to other teams.
Discover our approach Request a demo