ELChat is an operational AI platform. It includes a conversational assistant, as well as a RAG knowledge base, events, business connectors, workflows, analytics and specialized agents.
Content from your sites, documents, FAQs and products is indexed into searchable fragments. For each request, ELChat selects relevant context to answer or analyse using your own information and available sources.
Core is the required foundation at €29 per month. Community, Business Automation and Agentics are available in Basic or Pro tiers. Agency is available on request.
ELChat integrates with the web widget, Facebook, Instagram, YouTube, Telegram, Slack and email. Availability depends on the selected module and account configuration.
Yes. Proactive Engagement detects a relevant signal and can suggest a restart in the existing conversation. The message remains subject to quotas, schedules, permissions, stopping rules and visitor choice.
You can index a site or sitemap, import documents and content, and synchronize product data. Business connectors cover CRM, e-commerce, calendars, storage, collaboration, marketing and analytics.
Yes, when a workflow, connector and required permissions are configured. Depending on risk, the action can be allowed, blocked or held for human confirmation.
ELChat does not retrain a model by itself on your conversations. Quality improves when you update sources, reindex content and use quality indicators.
Permissions, confirmations and audit logs limit access to tools and make actions traceable. Requirements specific to your organization should be validated during scoping.
Start with Core and a precise knowledge scope. Then add a channel, workflow or agent, test results and expand autonomy once rules and approvals are established.
First define your sources, users and authorized actions. Then deploy capabilities step by step, measure useful events and enrich knowledge before increasing autonomy.
Prepare your scope
Let’s identify a concrete process, the required data and the right level of autonomy. You can then measure the result before expanding ELChat to other teams.
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ELChat is an operational AI platform that connects knowledge, events, business tools, workflows and specialized agents to turn context into measurable decisions and actions.
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