AI capabilities for businesses

Give your teams AI that knows your activity, understands events, recommends the next decision and acts in authorized tools.

Illustration des capacités IA d’ELChat
Operational foundations

Connect knowledge, channels and business systems

Knowledge Intelligence & RAG

Import or index your sources, then find useful context through hybrid search and embeddings. Answers can rely on your own content and sources.

Icône de base de connaissances RAG
Illustration de la base de connaissances ELChat

Community & omnichannel

Centralize your website, social networks, messaging and email around shared knowledge. Teams keep a consistent view of interactions across channels.

Illustration des workflows et connecteurs métier ELChat

Business Automation & connectors

Connect CRM, e-commerce, calendars, storage, marketing and productivity. Workflows coordinate steps while permissions govern executed actions.

Icône d’analyse des événements métier
Illustration de l’intelligence business et executive
Proactive Engagement

Proactive Engagement

ELChat can restart a visitor conversation when a business event shows that help may be useful: an unfinished quote request, strong intent, an abandoned cart or an unfinished appointment.

Observe the right signal

An unfinished request, strong intent or connected event can open a verifiable opportunity.

Decide with context

Available memory, summaries, profiles and RAG help prepare a coherent restart.

Choose the right channel

The follow-up is suggested on an authorized channel at the configured time and frequency.

Measure the result

Replies, leads, appointments and conversions are linked to the sequence when data allows.

A measurable outcome

Replies, leads, appointments, opportunities and sales are linked to the sequence when source data allows it.

Visitor Intelligence

See what a visitor actually does on your site

Visitor Intelligence connects visible site behaviour to ELChat interactions. Events, scrolls, viewport captures and completed replays give teams a concrete journey view without confusing observation with certainty of intent.

Capture the right scope

The system observes the visible area of the host site without capturing a full page or the widget’s internal scroll.

Respect the device

Replay restores the desktop, mobile or tablet context recorded during the visit.

Connect signals

Navigation, clicks, scrolls, inactivity, widget, CTAs and conversions are placed in journey order.

Spot friction points

Events help teams understand where attention drops, help is missing or conversion stalls.

Replay and events

Administrators can play, pause, target an event, manage inactivity and download the replay as WebM video.

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Illustration du fonctionnement des capacités ELChat
Assistant IA ELChat
How it works

From events to useful actions

  • 01
    Detect business signals

    Centralize the content and signals that matter to your business. The RAG engine finds relevant context to answer, analyse and inform decisions.

  • 02
    Inform the decision

    Trigger workflows or give an objective to a specialized agent. Sensitive actions remain subject to access rules and required confirmations.

  • 03
    Execute and trace

    Track conversations, intentions, conversions, workflows and business actions. These events reveal friction points and knowledge to strengthen.

Map your use cases
Why ELChat

Specialized capabilities, one working environment

Knowledge Intelligence & RAG

ELChat indexes useful content, searches relevant passages and puts them into the context of each request. Answers can remain consistent, verifiable and aligned with your business.

Business & Executive Intelligence

ELChat brings business knowledge, events and connected tools together to help teams understand a situation and choose the next action with more context.

Specialized AI agents

ELChat agents use your knowledge, workflows and connectors. They can prepare an answer, recommend an action or execute a task when required permissions and confirmations are in place.

AI Sales Hunter

AI Sales Hunter helps sales teams organize prospect discovery, qualification and outreach preparation. Campaigns remain governed by configured limits and approvals.

Workflows & business connectors

ELChat coordinates information, connectors and process steps. A workflow can find data, prepare an action or execute it when your organization’s rules allow it.

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FAQ

Understand ELChat before deploying it

ELChat is an operational AI platform. It includes a conversational assistant, as well as a RAG knowledge base, events, business connectors, workflows, analytics and specialized agents.

Content from your sites, documents, FAQs and products is indexed into searchable fragments. For each request, ELChat selects relevant context to answer or analyse using your own information and available sources.

Core is the required foundation at €29 per month. Community, Business Automation and Agentics are available in Basic or Pro tiers. Agency is available on request.

ELChat integrates with the web widget, Facebook, Instagram, YouTube, Telegram, Slack and email. Availability depends on the selected module and account configuration.

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Your first use case

Ready to connect your knowledge, tools and decisions?

Let’s identify a concrete process, the required data and the right level of autonomy. You can then measure the result before expanding ELChat to other teams.

Discover our approach Request a demo