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ELChat Help Center

Connect your knowledge, channels and tools. ELChat understands requests, acts within the rules you define and measures the results.

Build knowledge

Add your website, documents, pages and products to give ELChat a reliable foundation.

Create interactions

Deploy the widget, forms and calls to action on your website, then connect your channels.

Connect and act

Connect your business tools and choose which actions are automatic, confirmed or refused.

Automate

Combine capabilities, workflows and specialized agents around your processes.

Measure and optimize

Track results, identify gaps and turn recommendations into concrete improvements.

Lead as an executive

Connect interactions to leads, opportunities, meetings and revenue whenever the data allows it.

Know → Understand → Decide → Act → Measure → Optimize

Start with the 15-minute journey if you are discovering the platform.

To review complete settings before configuring your tenant, see the configuration examples.